1. Our Approach to Handling Personal Information
In the course of providing subsidy and grant application agency services and related consulting, Shisei Consulting Co., Ltd. ("the Company") obtains customers' personal information. The Company fully recognizes the importance of protecting personal information and handles it appropriately in compliance with Japan's Act on the Protection of Personal Information and related laws.
2. Scope of Personal Information Collected
The Company collects personal information in the following situations:
- When you submit the website's "Free Diagnosis / Consultation Form": company name, contact person's name, phone number, WeChat ID, and the business or consultation details you voluntarily provide
- When you contact the Company via WeChat Work, phone, or email: the name, contact details, and inquiry content you provide during communication
- During subsidy and grant application agency work: corporate registration information, financial and tax-related documents, employment-related documents, and other materials necessary to prepare the application (obtained only after you engage our services and consent)
3. Purposes of Using Personal Information
The Company uses the personal information it collects for the following purposes and will not use it beyond this scope:
- To respond to and follow up on consultation and diagnosis requests
- To provide subsidy and grant application agency services and related communication
- To send service-related materials, notices, and after-service follow-up
- To provide subsidy and grant information relevant to your needs, within the scope of your consent
- To improve service quality and conduct statistical analysis (in a form that cannot identify individuals)
4. Provision of Personal Information to Third Parties
Except in the following cases, the Company will not provide personal information to third parties without the individual's consent:
- When the individual's consent has been obtained
- When it is necessary to provide required information to the competent administrative authority, secretariat, or licensed professionals assisting the application (Gyoseishoshi, Zeirishi, Sharoshi, SME Management Consultant, etc.) in order to apply for a subsidy or grant (only after you engage our services and consent)
- When provision is required by law
- When it is necessary to protect a person's life, body, or property and it is difficult to obtain the individual's consent
5. Use of External Services
The website's diagnosis and consultation form uses third-party services (such as form and data-processing services provided by Google) to collect and store data. Information submitted through the form is stored on the servers of those services, and its handling follows the privacy policy of each service provider. The Company accesses and uses this data only within the scope of the purposes stated in this policy.
6. Storage and Security Management of Personal Information
The Company takes reasonable security measures for the personal information it holds to prevent leakage, loss, or damage. Personal information is retained only to the extent necessary to achieve the purpose of use, and will be appropriately deleted or discarded when it exceeds the necessary period or upon the individual's request.
7. Your Rights (Access, Correction, Deletion, Suspension of Use)
Regarding your own personal information held by the Company, you have the right to request access, correction, addition, deletion, suspension of use, or suspension of provision to third parties. To exercise these rights, please contact the Company using the contact information below; after verifying your identity, the Company will respond within a reasonable period in accordance with the law.
8. About Cookies and Similar Technologies
This website may use cookies and similar technologies to improve the usability of the site and analyze access. This information does not contain content that can directly identify an individual. You can refuse cookies through your browser settings, but some functions may then not work properly.
9. Revisions to This Privacy Policy
The Company may revise this Privacy Policy due to changes in laws or business needs. The revised content takes effect from the time it is published on this website.
10. Contact Point
For inquiries regarding the handling of personal information and requests to exercise the rights described above, please contact: